Privacy Policy
Effective Date: January 1, 2026
At GroxxetSur Academy, we hold your personal privacy in the highest regard. This document discloses the collection, use, security, and disclosure protocols applied to user data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's Law 25 parameters, and applicable international privacy frameworks.
1. Controlling Entity & Cross-Border Handling
The principal data controlling entity managing data gathered on this site is our international holding company based in India. By submitting information via our web forms, you acknowledge and consent that personal identifiers will be handled securely at our central compliance registry in India. Regional customer support teams in Canada access this system strictly on a need-to-know basis to process your inquiries.
2. Categories of Information Processed
We process personal details only when actively provided by you. This includes:
- First and Last Names
- E-Mail Addresses
- Telephone Numbers (where provided)
- Inquiry text descriptions
3. Usage of Formspree
Our digital registration forms submit data securely via Formspree, Inc., based in the United States. Formspree serves as an authorized data processing assistant. Standard Contractual Clauses (SCC) and secure encryption transfer guidelines are actively maintained by Formspree to protect files in transit and at rest in their processing systems.
4. Use of Cookies & Analytical Identifiers
Our platform uses cookies to verify navigation states, save consent options, and review Google Ads click attributions (where allowed by the user). No tracking or profiling occurs before you actively consent to non-essential cookies via our consent interface.
5. Purposes of Processing
Your details are processed to:
- Address customized program inquiries.
- Provide weekly academic newsletters (only upon explicit opt-in confirmation).
- Verify regional compliance standards.
6. Information Disclosure Limits
We do not lease, trade, or sell your personal details. Data is disclosed to third parties strictly under mandatory legal orders, or to facilitate the secure form handling systems mentioned in Section 3.
7. Compliance with Quebec Law 25
In accordance with Quebec's privacy frameworks, we have designated our global compliance team to act as the Data Privacy Coordinator. You have the right to request access to your files, demand absolute deletion of historical records, or request restriction of processing by writing to [email protected].
8. Data Retention Limits
Personal details processed for inquiry responses are deleted from our active contact files within 24 consecutive months of the last communication cycle, unless long-term enrollment terms apply.
9. Right of Access and Rectification
You may request copies of all recorded personal identifiers or request immediate spelling and detail updates. Submit written petitions to our compliance team at [email protected] for prompt assistance.